Thursday, January 17, 2008

My aim

My immediate aim in my present controversy with Telstra is to get them to refund the money that they have purloined from my prepaid mobile phone account.

But I am financially very well-off. I give away money by the thousands frequently. So such a tiny amount of money is of no consequence to me of itself.

What I object to is being treated contemptuously and my underlying aim is to stop people in general from being treated that way. What is an insignificant amount of money to me may be quite important to many others.

So I want to win this one for the impact it will have on Telstra, not for any other reason. I want to civilize them -- vain hope though that probably is.

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