Sunday, December 6, 2009

letter to David Thodey, CEO, Telstra

Thank you for your response to my letter to you and Ms Livingstone. You did get me some high-class attention from your staff

Sadly, however, most of the problem persists. Your staff did find the conditions under which I COULD upload to a BigBlog photo gallery but they are rather mad. I can upload only if:

1). I use the IE8 browser

2). I have the latest version of Java loaded

There are MANY photo hosting sites on the net and NONE of them have those restrictions. The restrictions are pure BigPond brainlessness.

About a third of Australians use the Firefox browser for a start and that is excluded by your very limited facility

May I suggest that the BigPond programmers need new blood? Someone should be fired if they cannot even manage a photo uploading facility of normal usefulness