Monday, December 10, 2007

Francis Croydon apologizes

I must say that I am beginning to get a soft spot for old Francis Croydon. He seems to be the only decent human being in Telstra. He is Telstra's CEO Liaison Officer. I have just received a letter from him dated Dec 6th that reads as follows:


Dear Dr Ray

I refer to your correspondence dated 3 December 2007.

I apologise for providing incorrect details in my last letter.

The correct telephone number for Telstra's Customer Referral Centre is 1300 363 390.

The other two numbers I provided were correct.

Our Mobile consultants are reachable via the 125 111 and my personal telephone number is 02 9329 2274.

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