Another Telstra service bombs

News report below. The pic is of Sol Trujillo, Telstra's controversial Mexican boss



Telstra is poised to lose one of its key information technology services contracts with the National Australia Bank preparing to shift its $100-million-a-year desktop management business to IBM.

Unlike Santa's sleigh, Telstra chief Sol Trujillo will have to deal with lighter coffers this Christmas no thanks to NAB. Telstra has struggled for more than a decade in its attempts to move into IT services and with a cloud continuing to hang over its Kaz IT business, the telco's future in the sector is in doubt.

NAB spokeswoman Megan Lane told The Australian: "We have a letter of intent with one of the vendors, even though there are two vendors in place, but have not yet signed a contract." It is understood that the supplier is IBM.

Telstra won contracts from NAB in 2001 and 2002 to provide and manage its telephony and computer desktops. But this time around, the telco has lost out to the US-based software and service behemoth in a two-horse race following a July tender.

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