Email to the TIO of 27 March, 2008
Dear Ombudsman
You seem to have severe staffing issues at the moment.
I sent you a complaint about my Telstra prepaid mobile account on Dec 21, 2007 which received no response
I sent you another copy over a month ago
It got no response
So I wrote to Kevin Rudd
Your staff told Rudd's office that you had received NEITHER of my letters so Rudd's office forwarded you a third copy a day or two ago
Late this afternoon I got a call from a young woman named Lou at your office.
She was so out of the loop that she thought my complaint concerned a landline account.
Is that the standard you expect from your staff?
The woman concerned seemed so densely thick that I must ask you to hand over my matter to a more senior person.
The reference Lou gave me was 08061042
Thanking you
John Ray
About Me
- jonjayray
- I am a 5'10" tall, jocular former university teacher aged 70 at the time of writing in early 2014 who still has a fair bit of hair. I am Australian born of working class origins and British ancestry. My doctorate is in psychology but I taught mainly sociology (Research Methods) in my 14 years as a university teacher. In High Schools I taught economics. I have taught in both traditional and "progressive" (low discipline) High Schools. My main interests are blogging, classical music, history, the stockmarket, current affairs and languages. I have been married four times to four fine women with whom I am still on amicable terms. I have one son born in 1987. I am totally non-sporting and have never owned a firearm. My brother has enough guns for the whole family. I did however enjoy my weapons training in the Army. Fuller biographical notes here
No comments:
Post a Comment