Telstra's cable TV service shows typical disregard for customers
Why could they not have done this in the early hours of the morning?
FOXTEL customers were left wondering who was the Biggest Loser after the pay-TV operator forced an upgrade of their set-top boxes. The upgrade, which began shortly after 9.12pm yesterday, caused units across the country to shutdown for up to 30 minutes.
The timing coincided with the final episode of Network Ten's reality show The Biggest Loser, which was one of the most watched shows this year. About 1.88 million Australians watched university student Sam Rouen take the title, however, those watching it on Foxtel were left with a blank screen.
The upgrade also affected customers who had scheduled recording programs last night, with many finding their unit displaying a 'failed' message in place of their favourite show. Foxtel has not yet responded to a request for comment.
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About Me
- jonjayray
- I am a 5'10" tall, jocular former university teacher aged 70 at the time of writing in early 2014 who still has a fair bit of hair. I am Australian born of working class origins and British ancestry. My doctorate is in psychology but I taught mainly sociology (Research Methods) in my 14 years as a university teacher. In High Schools I taught economics. I have taught in both traditional and "progressive" (low discipline) High Schools. My main interests are blogging, classical music, history, the stockmarket, current affairs and languages. I have been married four times to four fine women with whom I am still on amicable terms. I have one son born in 1987. I am totally non-sporting and have never owned a firearm. My brother has enough guns for the whole family. I did however enjoy my weapons training in the Army. Fuller biographical notes here
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